Privacy Policy

1) Who we are

floodresiden.store (Corp.)

2141 Market St, Suite 900, San Francisco, CA 94114

Email: [email protected]

Phone: +1 (902) 562-8941

2) What information we collect

• Contact details you provide through forms (e.g., name, email, and phone number).
• Information you include in messages or requests (e.g., property/location details relevant to flood preparedness or assessment inquiries).
• Technical and usage data (e.g., approximate location derived from IP address, device/browser information, pages viewed, and referral/exit URLs).

3) How we use information

• To respond to inquiries, schedule or coordinate assessments/consultations, and deliver requested flood preparedness content.
• To communicate with you about your request and provide customer support.
• To process payments/transactions (if applicable) and administer our services.
• To improve the website and understand site usage.

4) Sharing and disclosure

We may share information with vendors and service providers that help us operate the site and provide services (for example, hosting, analytics, and customer communication services). These parties are generally limited to using information for specified purposes.

We may also disclose information if required to do so by law, or to protect our rights, safety, and property.

5) Retention

We retain information only as long as needed for the purposes described in this Policy, including to fulfill requests, maintain business records, comply with legal obligations, resolve disputes, and enforce agreements.

6) California privacy rights

If we collect personally identifiable information from California consumers, we post and comply with this Privacy Policy and provide notices as required. (See Business and Professions Code §§ 22575-22579.)

For covered businesses under the CCPA/CPRA, we provide required disclosures and opt-out mechanisms where applicable, including rights related to sensitive personal information limitations. (See Civil Code § 1798.100, Civil Code § 1798.121, Civil Code § 1798.135.)

• You may have the right to request information about our collection and use of personal information.
• You may have rights to access, delete, and correct personal information, subject to applicable exceptions.
• Where applicable, you may have the right to limit the use and disclosure of sensitive personal information.
• Where applicable, you may have the right to opt out of “sale” or “sharing” of personal information.

To exercise rights, contact us using the information in Section 1. We may verify your identity before responding.

7) Security

We use reasonable safeguards intended to protect personal information. If we experience a qualifying security breach of computerized personal information, we will disclose the breach to affected California residents as required by law and within the applicable timing and manner. (See Civil Code § 1798.82.)

8) Contact and requests

For questions about this Policy or to submit a privacy request, contact:

9) Refund/return policy (if applicable)

If you purchase services online, clear refund/return policy terms may be provided at or before payment so you understand eligibility timelines and limits. (See Civil Code § 1723.)

10) California service disclosure (if applicable)

If we sell services online in California, we disclose the legal name, return/refund policy, and the complete street address from which we are actually conducted at or before payment, subject to limited exceptions. (See Business and Professions Code § 17538.)

If we use a private mailbox/post office box for receiving mail, we disclose the legal name and complete street address from which we are actually conducted in advertising and promotional materials, and comply with related acknowledgment requirements. (See Business and Professions Code § 17538.5.)